How Hidden Structures, Behaviors, and Informal Networks Shape Results
A New Book By Mark I. Cushman
How Hidden Structures, Behaviors, and Informal Networks Shape Results
A New Book By Mark I. Cushman
The Hidden System Behind Organizational Performance explores the unseen behaviors, interpretations, relationships, and informal networks that shape how people interpret information, make decisions, coordinate work, and ultimately influence organizational performance—revealing why strategy, structure, and processes alone may not produce the results organizations expect.
Coming soon in softcover and eBook. Follow for publication updates and new insights on organizational performance.
Equip Your Leaders With A Deeper Understanding Of How
Organizational Performance Is Really Created
Special pricing for organizations,
universities, and leadership
development programs.
Most consultants help organizations improve what they already see. I help organizations understand the hidden system that determines what they will see next.
Keynotes, executive retreats, leadership
development, and customized organiza-
tional workshops.
Mark I. Cushman brings more than four decades of experience as a business leader, organizational development professional, and educator, working with organizations, leaders, and employees to understand and improve how work gets done. His career spans organizational development, human resources, workforce development, economic development, and education, giving him a unique perspective on the forces that shape organizational performance.
Throughout his career, Mark has worked across business, government, education, and workforce systems, helping leaders navigate complex challenges involving people, processes, communication, and organizational change. His experience has shown him that performance is rarely determined by formal structures and strategies alone.
The Hidden System Behind Organizational Performance draws on these decades of observation and experience to reveal the often-unseen behaviors, interpretations, relationships, and informal networks that influence how organizations actually function—and ultimately, the results they produce.